Fleet Compliance Controller
- Trowbridge
- Customer Service & Operations
- Full Time
- Closing on: May 22 2026
- 27,000
Are you looking for a hybrid-based role where you'll play a key part in keeping our customers' vehicles safe, compliant, and on the road? Like the idea of the chance to work for one of the UK's top vehicle leasing companies?
If your answer is 'yes' then keep reading.
Who we are.
From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions we're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.
What you'll do.
You'll join our compliance team, working together to keep our customers' fleets moving. This role is vital in ensuring every vehicle is safe and legally compliant, from scheduling safety checks to arranging timely repairs - you'll make sure vehicles are back on the road as quickly as possible. Working closely with both customers and suppliers you will help maintain the high standards that our reputation is built on.
This is a hybrid role, with 50% office attendance at Trowbridge. You'll work Monday–Friday, 37.5 hours per week — no evenings or weekends required.
You'll also:
- Communicate with customers, drivers, and suppliers via phone and email to schedule repairs and compliance checks
- Create and manage compliance schedules to ensure all checks are completed on time and cost-effectively
- Process and record all relevant documentation and certificates
- Keep our systems fully updated to reflect the correct status of each vehicle and customer
What you'll bring.
You bring energy and enthusiasm to every interaction, taking real pride in delivering exceptional customer service and handling calls with confidence. Highly organised and detail-focused, you thrive in fast-paced environments, juggling priorities and meeting tight deadlines with ease. Additionally, knowledge of vehicles and compliance regulations will really set you apart.
You'll be a great fit if you:
- Communicate clearly with the ability to challenge constructively when needed
- Have strong IT skills, particularly in Excel
- Stay calm and professional while managing multiple priorities
- Have a high level of accuracy, with keen attention to detail
What's in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.
Our offer to you includes:
- An excellent bonus scheme
- Hybrid working
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being Yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
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