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Operations Manager - New Business

  • Staines-upon-Thames
  • Customer Service & Operations
  • Full Time
  • Closing on: Oct 23 2026
  • Market Benchmarked
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Do you have experience working within asset finance? Do you understand how to structure deals while balancing customer needs, risk and commercial requirements? Are you confident acting as a subject matter expert and influencing others?

If your answer is 'yes' to all of these, keep reading.  

Want to know a little about us?

We're the European growth engine of Mitsubishi HC Capital UK PLC, delivering smart vendor finance solutions across five countries—and expanding fast. Our tailored asset finance programs help Mitsubishi group businesses and partners unlock opportunity and scale. Driven by entrepreneurial energy and collaborative teamwork, we thrive in a dynamic, rewarding environment. 

We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're a Disability Confident employer.

What does the role involve?

A key member of the New Business team, you'll use your knowledge to help structure transactions and provide guidance to colleagues on the documentation and requirements needed for each deal. You'll be a trusted point of contact, helping others understand what's required, what isn't and how to navigate more complex transactions. You'll ensure each transaction is structured correctly and that everything is in place from a legal, governance and audit perspective before the deal progresses. Through your attention to detail, asset finance expertise and commercial awareness, you'll help protect the business, secure our ownership of assets and minimise financial risk.

This is a hybrid role, requiring attendance of our Staines office 3 days a week. 

Some of your key duties will include:

  • Act as a trusted subject matter expert, providing guidance on standard documentation, deal structures and transaction requirements
  • Use your expertise to challenge existing ways of working, identifying opportunities to improve processes, strengthen controls and minimise risk
  • Take ownership of creating, reviewing and maintaining new business procedures, ensuring guidance remains clear, accurate and effective
  • Understand the technicalities and legalities of the full product range and methods of operation

What are we looking for?

You'll be a proactive and solutions-focused individual who can think both operationally and innovatively, with the confidence to challenge existing ways of working and identify opportunities for improvement. You'll have exceptional attention to detail, be comfortable following defined processes and take ownership of your work using your own initiative. A strong communicator and natural collaborator, you'll build effective relationships with colleagues at all levels, including influencing senior stakeholders when needed. 

Also, we're looking for the following: 

  • Previous experience working within an asset finance or financial services environment, with a strong understanding of asset finance processes and transactions
  • Knowledge and experience of using ALFA is essential 
  • Strong analytical skills, with the ability to interpret data and translate it into clear, meaningful information for different audiences
  • Experience of creating clear training materials and process guidance, with the confidence to deliver training and share knowledge across the wider team

What can we offer you?

At Mitsubishi HC Capital UK we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

  • Company car or cash alternative – with fantastic EV incentives
  • Flexible hybrid working
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
  • Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested?  Start your application today and see what Mitsubishi HC Capital UK can offer you. 

We are committed to ensuring our application process is inclusive and accessible to all candidates.

We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

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