Technical Controller
- Trowbridge
- Customer Service & Operations
- Full Time
- Closing on: May 22 2026
- 34,000 plus 2K technical uplift
Do you have hands-on technical vehicle knowledge? Looking to make the move from workshop to office, with hybrid and WFH flexibility? Want to join one of the UK's leading vehicle leasing companies right here in Wiltshire?
If your answer is 'yes' then keep reading.
Who we are.
From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions we're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.
What you'll do.
As part of our Technical Control team, you'll be joining a close-knit team responsible for authorising maintenance across our entire fleet. You'll review and approve (or challenge) proposed maintenance work through the 1Link system, liaising with suppliers and repairers to keep costs under control and downtime to a minimum, helping our customers get their vehicles back on the road faster.
You'll also:
- Authorise maintenance and repairs up to agreed spend levels
- Liaise with suppliers, internal teams, and customers to ensure work is completed efficiently
- Handle incoming calls and mailbox queries, providing updates and resolving issues promptly
- Analyse cost trends and supporting initiatives to improve whole-life vehicle costs
What you'll bring.
You'll bring strong technical knowledge of vehicles, ideally backed by a Level 3 City & Guilds (or equivalent) qualification. You might already be in a desk-based role, or you could be ready to step away from the workshop and put your skills to use in a different way; reducing costs, improving efficiency, and supporting our customers.
You'll be a great fit if you:
- Are confident using IT systems (experience with 1Link is a plus)
- Are well organised and able to manage multiple job authorisations efficiently
- Communicate clearly and enjoy working with both suppliers and customers
- Maintain a high level of accuracy, with strong attention to detail
What's in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.
Our offer to you includes:
- An excellent bonus scheme
- Hybrid working
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being Yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
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