Are you passionate about delivering exceptional customer experiences? Do you have excellent interpersonal skills and the ability to multitask in a dynamic environment? Are you a graduate‑level candidate looking to use your existing skills to support a rewarding career in Asset Finance?

If your answer is 'yes' to all of these, keep reading.  

Want to know a little about us?

We're the European growth engine of Mitsubishi HC Capital UK PLC, delivering smart vendor finance solutions across five countries—and expanding fast. Our tailored asset finance programs help Mitsubishi group businesses and partners unlock opportunity and scale. Driven by entrepreneurial energy and collaborative teamwork, we thrive in a dynamic, rewarding environment. 

We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident

What does the role involve?

We're looking for a Customer Experience Executive to join our growing team, reporting to the Customer & Business Support Manager

Some of your key duties will include:

• Manage all in-life customer service activities, including early terminations, refunds, credit balances, reschedules, and unwinds.
• Handling customer and supplier queries with professionalism — via telephone and written correspondence.
• Providing in-life support for all Mitsubishi HC Capital products, including invoicing and maintenance payments for vendor partners.
• Assisting the team with managing and resolving customer complaints.

What are we looking for?

• Entry level graduate who is looking to start in a leading multinational Financial Services Asset Finance Company
• Motivated with sharp attention to detail and a collaborative mindset
• Strong communicator with problem-solving skills and a customer-focused approach
• Quick learner who follows processes efficiently and takes initiative when needed
• Confident and proactive, ready to tackle professional challenges
• Fluency in a European language other than English is highly desirable (Dutch, Finnish, Swedish or Polish preferred)

What can we offer you?

At Mitsubishi HC Capital UK we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

• Full training provided
• Flexible hybrid working
• 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
• Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested?  Start your application today and see what Mitsubishi HC Capital UK can offer you. 

We are committed to ensuring our application process is inclusive and accessible to all candidates.

We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

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